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Our Programs

For emergency after-hours assistance only. Non-emergency calls will be billed.

"On a recent trip, I found myself standing on a line at the airline’s customer service desk that was at least 150 yards long and not moving. I called agent24 and was connected to an agent immediately. Within just five minutes, she had me booked on the first flight out in the morning and set me up in a hotel at the airport. During this time, the line had not moved an inch. Agent24 kept the inconvenience to a minimum, and when I needed help, they came through in double-quick time."

Business Travel

Cleveland Circle Travel is a multi-million dollar family owned agency. As one of Boston's Top 15 travel agencies, we provide a full menu of travel services to both the leisure and corporate traveler. For over 50 years, Cleveland Circle Travel has provided impeccable service to our clientele. In 2000, we became an American Express Travel Services Representative, while still retaining our status as an independently owned company. This American Express affiliation allowed us to continue our long tradition of providing the personalized service that a customer would expect from a family owned business while dramatically increasing our buying power to get our clients the best hotel, car, cruise, tour, and air rates available today.

Our staff serve as more than just reservation agents, they are seasoned travel consultants with an average of over 20 years experience between them. These consultants possess destination specialties that cover almost every corner of the world, which is why our motto “Circle the globe with Cleveland Circle” is our unwavering commitment to our clients that we will satisfy all of your travel needs no matter your destination

Cleveland Circle Travel is committed to providing exemplary service to our clients. This commitment is why we not only recruit the most experienced and professional travel experts, but also provide a work environment that promotes their growth and achievement. In addition, we further encourage our high standards of excellence in the following ways.
  • We provide our reservations team with the tools they need—training and technology—to achieve the highest levels of professionalism and quality client service.
  • We reward our staff’s professional behavior through a series of incentive programs to ensure they maintain an ongoing commitment to providing quality service.
  • Our affiliation with American Express and the valuable relationships we have forged with all of our travel partners enable us to provide our clients with special services, preferred rates, and the assistance of our seasoned travel consultants.
  • This relationship with American Express allows us to offer preferred access to American Express Travel products and services including exclusive offers for American Express Card Members.

At Cleveland Circle Travel, we continually strive to improve our services to you based on your needs and the feedback we receive. Our full-time staff is ready to serve your travel needs Monday through Friday from 9:00am -5:30pm, but your travelers will be covered 24/7 with our superior after-hours service, agent24. With three full-service call centers and nearly four decades of experience, our agent24 after-hours service employs only highly experienced agents who are always ready to provide the personalized attentive service to your travelers that you regularly receive from Cleveland Circle Travel.